Dear valued patient:

 

In an effort to support national efforts to fight the COVID- 19 pandemic, our practice is following directives from the Australian Dental Association (ADA) as a way to limit patient and staff exposure to this virus.Your health, and the health of our dedicated staff, matters to us, so going forward

 

WE WILL BE SUSPENDING ALL NON URGENT OR EMERGENCY DENTAL TREATMENT INDEFINITELY. Patients will be seen only for URGENT and EMERGENCY dental needs. 

 

We will contact you soon to reschedule routine hygiene appointments. If you are already scheduled for an urgent issue, we will contact you the day before your appointment to discuss your health status, health screening protocols and confirm whether the appointment should be kept. Of course, please call us right away if you have a dental emergency or need immediate care.

The safety and well-being of our patients continues to be our primary concern. We will continue to monitor the status of COVID-19 nationally and within our community and keep you up-to-date regarding our plans to reopen for business as usual.

I urge you to contact us if you have any questions or concerns.

We can be reached by leaving a message on our machine at 08 7123 0830

or by email at info@northgatedentalcare.com.au

and will respond as soon as we can.

Thank you,

The Team at Northgate Dental Care

 

COVID 19 POLICY

Dear Valued Patients.

 

 

Given the unprecedented situation we are currently facing regarding the COVID-19 virus, we felt it was important to reassure you that we are continuing to keep our practice clean and safe for both you and our team.

 

You will appreciate that as a dental practice we work in an environment where the prevention of the spread of a whole range of infections is woven into everything that we do. Nevertheless, we are paying particular attention to the latest government guidance on the transmission of coronavirus.

 

Please remember to call us on 08 7123 0830 or email us on info@northgatedentalcare.com.au to let us know if you wish to reschedule any of your booked appointments. We would be happy to schedule an alternative date for you.

 

There is hand sanitiser at the front desk for you to use on entering and leaving the building. Forgive us if we wipe down the door handle and waiting room after you leave, it’s not personal!

 

A couple of additional measures we have implemented are checking your temperature on arrival via an infrared thermometer, and going through a few screening questions prior to your appointment. Once in the surgery patients above the age of 6 will be given an antimicrobial mouth rinse to use prior to the consultation.

 

If you’d prefer to wait for your appointment in your car please call us or check in with reception when you arrive and we’ll give you a phone call once we are ready for you to enter.

 

You’ll notice that we’ve removed some non-essential items in the reception area including the magazines, toys and water. They will return once this is all over! As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue to provide our usual high standard of dental care for you. Thank you for your support in keeping everyone safe.

 

 

 

With best wishes,

Northgate Dental Care